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Bovada - Poker Software Troubleshooting

If you are experiencing any issue with the Bovada Poker software, you may attempt the trouble-shooting steps below to resolve the issue on your own.

For Windows Users

1. Close the Poker software.

2. In the Windows search bar, enter %appdata% and select the AppData file folder that pops up

3. You may not be able to see the AppData folder, if so you need to enable 'Hidden items'

  • Open File Explorer
  • Click on view and place a tick on 'Hidden items' box
  • Locate the folder AppData\Roaming

4. Locate folder bovada-lv-poker* and delete it.

5. Reopen the Bovada Poker software and log back in.

For Mac Users

1. Close the Poker software.

2. Open Finder, click Go -> Go to Folder

3. Enter ~/Library/Application Support -> Click Go

4. Delete the folder bovada-lv-poker.*

5. Reopen the Bovada Poker software and log back in.

*Do NOT delete the Bovada folder

We apologize for any inconvenience this may have caused and can assure you we are working hard to ensure the issue does not persist.

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