I forgot my password
Reset your password in no time at all by following the steps below:
- Click here for the Forgot Password prompt. Alternatively, just click ‘Login’ at the top of the page, then ‘Forgot Password?’ at the bottom of the window.
- Enter your registered email address and date of birth, then click SEND. An email will arrive in your inbox momentarily.
- Click the link provided in the email and create a new password of no less than 8 characters, containing at least one number and one Capital letter.
Once you’ve received the email, click on the link provided and you’ll be asked to create a new password. Please ensure your password is no less than 8 characters long, contains at least one number and at least one Capital letter.
Tips for selecting a strong password:
- Make passwords as long as possible.
- Don’t use names, pet’s names, birthdays or other personal information.
- Avoid using the same password for everything you do!
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